Book an Appointment

Please note: any office closures or changes to our advising service times can be found on our Service Disruptions page.

Our International Learning team is ready to assist you through individual advising appointments conducted in person, by telephone, or virtually.

To schedule an appointment with one of our staff, please email your request to including the details of your request (e.g. what type of program, experience, or geographic region you are enquiring about; what assistance you require; if you would prefer an in-person, telephone, or virtual appointment; preferred date/time for your appointment, etc.).  This information will helps us prepare for your appointment.

Appointments are conducted during regular office hours, with virtual advising conducted via Zoom
Monday to Friday 9:00 am – 4:00 pm

Virtual advising tips:

Logging into Zoom:

To use Zoom you will need to install the Zoom app on your computer or mobile device.
IMPORTANT: Select Sign In with SSO. On the Sign In with SSO screen, enter westernuniversity, then click Continue.

zoom screenshot logging in first step
zoom screen shot logging in second step
  • How to Use Zoom (PDF)
  • Virtual advising relies on a secure, quality wifi connection. Please ensure that you have a good connection prior to your appointment. If not, please use the telephone option to connect.
  • Zoom conferencing by telephone is available in 90+ regions around the world.
    Zoom worldwide telephone numbers
  • If you are in a public setting, you are responsible for the information communicated in your meeting. We highly recommend that you wear headphones to ensure that others surrounding you are not privy to any personal or academic information that may be discussed.

Document submission:  

Any documents that need to be signed by an International Learning Coordinator (such as learning agreements, partner institution forms, etc.) can be submitted electronically to  The documents will be signed and returned electronically within 48 hours (excluding weekends).